PRIVACY POLICY

Bamson Company Limited
Effective Date: 8 September 2026
Last Updated: 8 September 2026

1. Introduction

Bamson Company Limited (“Bamson,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, suppliers, business partners, employees, job applicants, contractors, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you:

Visit our website;
Browse or search for products;
Add products to your basket or cart;
Place or enquire about an order;
Contact us through our website or other communication channels;
Request information, quotations, products, or services;
Communicate or do business with Bamson Company Limited; or
Otherwise interact with us.

We process personal information in accordance with applicable data protection laws in Ghana, including the Data Protection Act, 2012 (Act 843).

2. Information We Collect

The type of information we collect depends on how you interact with our website and our business.

2.1 Information Collected Automatically

When you visit the Bamson Company Limited website, certain technical information may be received or collected automatically by our website, web server, hosting provider, e-commerce system, security systems, cookies, or similar technologies.

This information may include:

IP address;
Browser type and version;
Device type;
Operating system;
Date and time of access;
Pages viewed;
Referring website or source;
Website navigation and interaction information;
Product searches;
Shopping-cart or basket activity;
Session information; and
Cookie or similar technical information.

This type of information helps us operate our website, maintain website and shopping-cart functionality, improve performance, understand how our website is used, detect technical problems, and protect the website against fraud, abuse, or security threats.

Simply visiting our website does not automatically provide Bamson Company Limited with information such as your name, telephone number, email address, or physical address unless you choose to provide that information or use a service that requires it.

2.2 Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

Complete a contact or enquiry form;
Contact us by telephone or email;
Request a quotation;
Ask about a product or service;
Place an order;
Request delivery;
Communicate with our customer service team;
Apply for employment;
Enter into a business relationship with us; or
Otherwise submit information directly to Bamson Company Limited.

Depending on the service you use, this information may include:

Full name;
Telephone number;
Email address;
Residential or business address;
Billing or delivery address;
Company or organisation name;
Product or service requirements;
Order details;
Enquiry or message content;
Transaction information; and
Other information you choose to provide.

3. Online Shopping and Cart Information

Our website allows visitors to browse products, search for products, add products to a basket or shopping cart, and access purchasing-related functionality.

When you use these features, our website may create temporary session or cart information to remember:

Products added to your basket;
Product quantities;
Shopping preferences;
Cart status; and
Other information required to maintain your shopping session.

If you proceed with an order or purchase, we may request additional information necessary to process the transaction, communicate with you, arrange collection or delivery, prepare invoices, and provide after-sales support.

Information required for a transaction will only be requested where reasonably necessary for the transaction or service.

4. How We Use Personal Information

Bamson Company Limited may use information collected from or about you to:

Provide information about our products and services;
Respond to enquiries;
Process customer requests;
Prepare quotations;
Process and manage orders;
Maintain shopping-cart functionality;
Arrange product collection, supply, or delivery where applicable;
Communicate regarding purchases or enquiries;
Provide customer service and after-sales support;
Maintain customer, supplier, and business records;
Issue invoices, receipts, and other transaction documents;
Manage relationships with customers, suppliers, contractors, and business partners;
Improve our products and services;
Improve the functionality and performance of our website;
Analyse general website usage;
Protect our website and systems against fraud, abuse, cyber threats, or unauthorised access;
Maintain accurate financial and administrative records;
Manage recruitment and employment processes;
Comply with applicable laws and regulatory obligations; and
Protect the legitimate interests, property, systems, employees, customers, and operations of Bamson Company Limited.

We aim to collect personal information only where it is relevant and reasonably necessary for an identified business or legal purpose.

5. Basis for Processing Personal Information

Where required under applicable law, we process personal information on an appropriate legal basis.

This may include processing that is necessary:

With your consent;
To respond to a request you have made;
To provide products or services you have requested;
To perform or prepare to enter into a contract;
To fulfil a legal or regulatory obligation;
For legitimate business and administrative purposes;
To protect our systems, customers, employees, or business; or
Where otherwise authorised or required by applicable law.

Where we rely on consent, you may withdraw your consent subject to applicable legal and contractual requirements.

6. Cookies and Similar Technologies

Our website may use cookies, sessions, and similar technologies.

A cookie is a small amount of information stored on a user’s device or browser to help a website remember certain information.

Cookies and similar technologies may be used for:

Essential Website Functions

These may be necessary to:

Keep the website functioning properly;
Maintain a visitor’s session;
Remember items added to a shopping cart;
Support security features; and
Enable important website functionality.

Performance and Analytics

Where such technologies are used, they may help us understand:

Which pages visitors view;
How visitors navigate the website;
General website traffic patterns; and
Whether there are technical or performance problems.

Marketing Technologies

If Bamson Company Limited introduces advertising or marketing tracking technologies, appropriate information and choices will be provided where required.

Visitors may be able to manage or disable cookies through their browser settings. Disabling essential cookies may affect some website functions, including shopping-cart functionality.

7. Marketing Communications

Where permitted by law, Bamson Company Limited may communicate with customers or interested persons regarding:

Products;
Services;
Promotions;
Special offers;
Company news; or
Other relevant business information.

Where consent is required for direct marketing, we will seek appropriate consent.

You may request that we stop sending you direct marketing communications at any time.

You may do this by using an unsubscribe option where available or by contacting Bamson Company Limited directly.

Opting out of marketing communications will not prevent us from sending necessary communications relating to an existing order, transaction, enquiry, contract, security matter, or customer service request.

8. Sharing Personal Information

Bamson Company Limited does not sell personal information simply for the purpose of allowing third parties to market their products or services to you.

We may disclose or share personal information where reasonably necessary with service providers that support our business operations.

These may include:

Website developers or administrators;
Website hosting providers;
Information technology service providers;
E-commerce service providers;
Payment or financial service providers;
Delivery or logistics providers;
Email or communication service providers;
Accountants, auditors, legal advisers, and other professional advisers;
Contractors and suppliers;
Security providers; and
Government, regulatory, judicial, or law-enforcement authorities where disclosure is legally required.

Third parties processing information on our behalf should only receive information necessary to perform the relevant service and are expected to handle personal information appropriately.

9. Payment Information

Where online or electronic payment options are provided, payment transactions may be handled by an authorised third-party payment service provider.

Depending on the payment method, payment details may be processed directly by the relevant financial institution or payment provider.

Bamson Company Limited will only process or retain payment information where necessary for legitimate transaction, accounting, reconciliation, fraud-prevention, or legal purposes.

Customers should review the privacy terms of any third-party payment provider they choose to use.

10. Third-Party Services and Websites

Our website may contain links or integrations relating to third-party websites or services.

These may include services such as:

Maps and location services;
Social media platforms;
Payment services;
Delivery or logistics services;
External websites; and
Other technology providers.

When you leave our website or use a third-party service, that provider may collect information according to its own privacy policy.

Bamson Company Limited is not responsible for the privacy practices of independent third-party websites or services.

We encourage you to review the privacy policies of such providers before supplying them with personal information.

11. International Processing and Data Transfers

Some technology, hosting, cloud, communication, or service providers used in operating our business or website may process information on systems located outside Ghana.

Where personal information is transferred or processed internationally, Bamson Company Limited will take reasonable steps to ensure that appropriate safeguards are used where required under applicable law.

12. Data Security

Bamson Company Limited takes reasonable technical and organisational measures to protect personal information under our control.

These measures may include:

Access restrictions;
Password protection;
Secure website and server configurations;
Security monitoring;
System updates;
Data backups;
Staff access controls;
Internal procedures; and
Other appropriate administrative and technical safeguards.

These measures are intended to reduce the risk of:

Unauthorised access;
Unauthorised disclosure;
Loss;
Misuse;
Alteration;
Destruction; or
Unlawful processing of personal information.

However, no website, electronic communication, or digital storage system can be guaranteed to be completely secure.

Users should therefore take reasonable precautions when communicating personal or confidential information online.

13. How Long We Keep Information

Bamson Company Limited will retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

The retention period may depend on factors such as:

The nature of the information;
Customer or supplier relationships;
Outstanding orders or transactions;
Contractual obligations;
Accounting and financial requirements;
Regulatory requirements;
Legal claims or disputes; and
Legitimate business requirements.

When information is no longer reasonably required, we may securely delete, destroy, anonymise, or otherwise dispose of it in accordance with applicable requirements.

14. Your Data Protection Rights

Subject to applicable law, you may have rights concerning personal information held about you.

These may include the right to:

Ask whether Bamson Company Limited processes personal information about you;
Request access to personal information held about you;
Obtain information about why your personal information is being processed;
Request correction of inaccurate or incomplete information;
Object to certain types of processing;
Object to the use of your information for direct marketing;
Request that certain processing be stopped where applicable;
Withdraw consent where processing depends on consent; and
Raise concerns about the way your personal information has been handled.

To protect personal information from unauthorised disclosure, Bamson Company Limited may ask you to verify your identity before fulfilling certain requests.

15. Children’s Information

Bamson Company Limited does not intentionally use its website to collect personal information from children where such collection would require parental, guardian, or other appropriate legal authorisation.

If we become aware that information relating to a child has been collected in circumstances where appropriate authorisation was required but not obtained, we will take reasonable steps to address the matter in accordance with applicable law.

16. Employment and Recruitment Information

If you submit a CV, job application, employment enquiry, qualification, reference, or similar information to Bamson Company Limited, we may use that information for purposes including:

Assessing your application;
Communicating with you about employment opportunities;
Conducting interviews;
Assessing qualifications and experience;
Carrying out lawful reference checks;
Managing recruitment; and
Meeting employment-related legal obligations.

Employment and recruitment information will be retained only for an appropriate period based on our legitimate business and legal requirements.

17. Business Customers, Suppliers and Partners

Bamson Company Limited may collect professional contact information relating to representatives of organisations with which we do business.

This may include:

Names;
Job titles;
Work telephone numbers;
Business email addresses;
Company information; and
Business correspondence.

We may process this information to manage business relationships, contracts, orders, supply arrangements, payments, communications, and related administrative activities.

18. Changes to This Privacy Policy

Bamson Company Limited may update this Privacy Policy from time to time.

Changes may be made to reflect:

Changes to our website;
New products or services;
New website functionality;
Changes to the technologies we use;
Changes to our business operations;
Legal or regulatory developments; or
Improvements to our privacy and security practices.

When this Privacy Policy is materially updated, the revised version will be published on our website together with an updated “Last Updated” date.

We encourage website visitors to review this Privacy Policy periodically.

19. Contact Bamson Company Limited

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, you may contact us using the details below:

Bamson Company Limited
Head Office: Old Fadama Road, Accra, Ghana
Telephone: +233 (0)302 689421
Telephone: +233 (0)302 666455
Email: info@bamsoncompanylimited.com

Website: https://bamsoncompanylimited.com/

For privacy-related enquiries, you may use the subject:

Privacy / Data Protection Request

We will review legitimate requests and respond in accordance with applicable data protection requirements.

20. Complaints and the Data Protection Commission

If you believe your personal information has not been handled appropriately, we encourage you to contact Bamson Company Limited first so that we can investigate the matter.

You may also have the right to submit a complaint to the Data Protection Commission of Ghana, which is responsible for regulating and enforcing Ghana’s data protection framework.

21. Our Privacy Commitment

Bamson Company Limited recognises that protecting personal information is an important part of maintaining the trust of our customers, employees, suppliers, business partners, and website visitors.

We are committed to processing personal information fairly, responsibly, securely, and only for legitimate purposes connected with our business, website, products, services, or applicable legal requirements.

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